Gain valuable insights into your business performance and your customers’ perception by accessing in-depth response data. Delve into specifics, such as the date and time of the feedback, the customer’s location, and the actions they took, including rating your business, clicking on your Google review link, or providing detailed commentary on their experience.
Obtain in-depth metrics for each customer response, encompassing details such as the date and time, customer’s location, browser, and device type, among other valuable information. Proactively address any negative experiences your customers may have had by reaching out and making amends, effectively preventing them from evolving into unfavorable reviews.
Create branded landing pages your customers can rate you, provide you with feedback, and give you a review on Google and many other review sites.
Encourage your customers to rate their experience with your business. If they provide a positive rating, express gratitude for their kind feedback. In the case of a negative rating, present a feedback form that allows them to share more details about their experience, helping you better understand and address their concerns.
Enjoy the convenience of consolidating all your review links (Google, Facebook, Trustpilot, and many others) into a single list, which you can then share with your customers. This approach empowers your customers to choose their preferred review platform, allowing them to leave feedback on the website they find most suitable.
At times, obtaining direct feedback from customers without influencing your online reviews is the desired approach. This is where the feedback form proves invaluable, enabling you to gather essential input from your customers without impacting your online reputation.
Review Us is a review collection platform that assists businesses in gathering customer reviews and feedback. It streamlines the process of collecting reviews by sending text messages to customers containing links to your Google Business Page or a custom Review Us page. It helps improve your online reputation and attract more customers.
By sending feedback requests and reviewing the responses, you can proactively address negative experiences by reaching out to customers and making amends, preventing unfavorable reviews from affecting your online reputation.
By streamlining the review collection process and encouraging customers to leave feedback, Review Us helps you collect more positive reviews, ultimately improving your online reputation and attracting more customers.
Business owners can send text messages to customers requesting feedback by simply inputting the customer’s phone number. The text message contains a link to the business’s Google Business review page or other review websites.
The feedback form allows customers to directly leave feedback for the business owner without posting it on public review platforms. This helps collect valuable feedback that can be used for internal improvements.
If a customer leaves a low rating on your Review Us page, a feedback form can be displayed to gather more details about their experience. This helps business owners understand the issue and address any concerns.
Yes, Review Us enables you to track customer responses, including the date and time, customer’s location, browser, and device type, providing you with valuable insights into your customers’ engagement.
Review gating is the practice of filtering customer feedback based on their sentiment, only allowing positive reviews to be published on public review platforms, while negative feedback is directed elsewhere. Review Us is firmly against review gating and is fully compliant with review site policies, including Google. The platform allows for an unbiased review collection process, encouraging customers to leave their honest feedback on public review sites without any filtering. This ensures that your business maintains a transparent and genuine online reputation while adhering to the guidelines set by review platforms.
Thousands of businesses are using Review Us
“Review Us has been a game-changer for our business! We’ve seen a significant increase in positive reviews since we started using it. Thank you, Review Us!”
Samantha Thompson, Los Angeles, CA
“I can’t believe how easy Review Us made it to collect reviews for our business. Our online reputation has never been better!”
Juan Martinez, Austin, TX
“Review Us is a fantastic tool for any business looking to improve their online presence. It’s so simple to use and incredibly effective. Highly recommended!”
Jennifer Adams, New York City, NY
“Review Us has transformed the way we manage customer feedback. It’s never been easier to collect and showcase positive reviews. A must-have for any business!”
Laura Wilson, Miami, FL
“The Review Us platform is amazing! It’s streamlined our review collection process, and we’ve seen a significant boost in our online ratings. Highly recommended.”
Sarah Smith, Seattle, WA
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Connect with us today to discover the most effective ways to begin gathering valuable reviews for your business, elevating your online presence and reputation.
Elevate Your Business Reputation with Review Us – Streamlining Customer Feedback for Success